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Refunds

Returns & refund policy (excludes special order items)

We hope that you are fully satisfied with your purchase however in the unlikely event that the products are unsuitable please follow the returns procedure below.

Should you wish to return your order you may do by informing us within 14 working days, goods for return must be unused.

Cost and risk of returning is at your own cost and risk - if goods are lost or damaged in transit we reserve the right to charge you for such loss or damage.

Returns must be undertaken within 14 days of agreement to return the goods. We undertake to refund you within 14 days of our receipt of the goods.

Faulty Goods

We will at our option:

  • Collect goods on an agreed date
  • Ask you to return goods at your own cost and risk

If goods are found by us to be faulty and you have returned such goods at your cost we undertake to reimburse you for 3rd party costs involved in the return.

For more information just call us on 0113 231 0218 or just Tell Us What You Want™

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Ceramique Internationale Ltd
Unit 1, Royds Lane
Lower Wortley Ring Road
Leeds
LS12 6DU
 
P. +44 (0) 113 231 0218
F. +44 (0) 113 231 0353
About tilesandmosaics.co.uk
 
Unlike many other tile suppliers, the tiles from Ceramique Internationale Ltd are sourced directly from some of the best Italian and Spanish tile manufacturers. We have visited them all personally to find you the right tiles for your project whether it's for the home, the office or a major commercial project. We have been in business since 1974 so you get all the tips, experience and advice about tiles and mosaics that we have built up over the last 38 years! Just call us on 0113 231 0218 or
send an email and we'll get back in touch with you really soon.
 
We look forward to hearing from you.
 
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